Q: Do I need to register another bank account for Conconrd e-store?
No. Our payment system can apply in any bank account.

Q: Do I need to form a company in US?
No need. Concord can open any business account in any countries.

Q: What is e-payment?
E-payment is a service links your e-store and bank account. Allows you to do credit card payment.

Q: What services are included?
Our services include: business account, transaction software, installation, e-payment, account manager and automatic repay transaction.

Q: What are the conditions that apply to concord business account?
Concord welcome any legal business.

Q: What documents require for the application?
Invalid Check, Proof of work and ID copies.

Q: How can you secure e-payment?
We have an internet security standard which is SSL. Install SSL into your internet server to secure your customer credit information.

Q: How long it will takes for the application?
It will be approx. 48 hours.

Q: How can merchant review their transactions?
We will provide a system to review all transactions.

Q: What if customer's credit card is invalid?
The transaction will not proceed and customer will be inform that transaction has failed.

Q: Do customer receive email when they purchase on my website?
It depends on your website setting, many e-commerce software has this option.

Q: When will the transaction proceed?
The transaction will proceed in real time.

Q: Any sub-charge for international transaction?
There's no sub-charge for international transaction.

Q: Any charge for each transaction?
No.

Q: What is the minimum and maximum payment amount?
We accepts any payment between $10 - $20,000. Please contact us if you have others requirement.

Q: When do I have to pay for these services?
Monthly fees are pay by quarter.

Q: Can I choose which currency for repay?
Merchant often use the same currency on the website to repay. However, it is possible to have a currency exchange with another currency.